I would recommend going into your local jewellery store to get any rings measured. Especially as these pieces are made to order we really want to get you the right size straight away! It also means you can make sure its a comfortable size for your fingers too but make sure you get it in a UK measurement.

For cuffs and torque necklaces use a fabric measuring tape to get the circumference of the base of your neck or your wrist.

For bangles measure the widest part when you bring your thumb to the base of your little finger around the widest part of your hand.

All the jewellery is handmade which means each piece is totally unique. It's made entirely from sterling silver and natural stones for you.

UK shipping typically takes 5-7 business days. International orders may take around 10-14 business days. Please note all products are currently made-to-order so once your order is placed for UK orders it could be between 2-4 weeks till you receive the piece. But don't worry I'll make sure the wait is worth it!

We offer a 30-day return policy on all items. Products must be in original condition. Please contact info@rubyrue.co.uk to initiate a return.

Yes, we currently ship to Canada and Australia. If you are looking from purchasing elsewhere let me know and I'll look at expanding the international shipping options. Shipping costs and delivery times vary by location. You can enter your address at checkout to see available shipping options and costs.

You can reach out via email at info@rubyrue.co.uk or through our contact form. We typically respond within 24 hours during business days.